Personal tools

  • My Bill
  • Customer Service
  • Ways to Save
  • Clean Energy
  • Stay Safe
  • My PUD
  • Home > My PUD > Rates & Policies > General Terms and Conditions > 10. Applicable Rate Schedules

    10. Applicable Rate Schedules

    10.1  Customers will receive Electric Service under the applicable Rate Schedules based on the PUD’s understanding of the Customer’s power supply requirements. The PUD reserves the right to immediately change the Rate Schedule under which a Customer receives Electric Service if the Customer’s power supply requirements change, are different than what the Customer reported to the PUD, or the Customer no longer meets the eligibility requirements for Electric Service for the Rate Schedule under which the Customer is currently receiving service. The PUD reserves the right to retroactively bill for up to two (2) years to collect underpayment in the event the Customer was served under the wrong Rate Schedule. 

    Contact Us

    24-Hour Outages & Emergencies
    (503) 397-1844

    24-Hour Pay By Phone
    (503) 397-0590

    Business Hours
    7 a.m. - 5:30 p.m., M-Th
    (See holidays

    Community & Public Relations
    (503) 397-1844

    Customer Accounts & Billing 
    (503) 397-0590

    Energy Services
    (503) 366-5470

    Engineering
    (503) 397-0760

    Operations
    (503) 366-3242

    General Information
    (503) 397-1844 

     
    Navigation