Personal tools

  • My Bill
  • Customer Service
  • Ways to Save
  • Clean Energy
  • Stay Safe
  • My PUD
  • Home > My PUD > News & Publications > News Releases > Equipment Failure Causes Two Brief Outages in St. Helens

    Equipment Failure Causes Two Brief Outages in St. Helens

    Deer Island, OR - April 12, 2018 - About 1,000 Columbia River PUD customers in St. Helens experienced two brief outages on April 11.

    The first outage occurred at 6 a.m. and lasted for two minutes. A second outage at 11:30 a.m. lasted for 20 minutes.

    The PUD identified the cause of both outages as a faulty load tap changer in its St. Helens Substation. The PUD has re-routed power from neighboring Rosehill and Tarbell Substations to serve customers while crews repair the faulty equipment.

    The PUD's electric system is designed to be able to deliver power down multiple paths. If there is an issue at one substation, the PUD can serve customers from neighboring substations while repairs are completed.

    "We design our system like this so our customers will not be out of power for an extended period of time if we have to repair or replace equipment," said CRPUD Engineering Supervisor Branden Staehely.


    About Columbia River PUD
    Columbia River PUD provides electric service to 19,200 customers in Columbia and Multnomah Counties. The PUD currently employs 43 people and had a total operating and non-operating income of $34.1 million in 2017.

    Contact Us

    24-Hour Outages & Emergencies
    (503) 397-1844

    24-Hour Pay By Phone
    (503) 397-0590

    Business Hours
    7 a.m. - 5:30 p.m., M-Th
    (See holidays

    Community & Public Relations
    (503) 397-1844

    Customer Accounts & Billing 
    (503) 397-0590

    Energy Services
    (503) 366-5470

    Engineering
    (503) 397-0760

    Operations
    (503) 366-3242

    General Information
    (503) 397-1844