Personal tools

  • My Bill
  • Customer Service
  • Ways to Save
  • Clean Energy
  • Stay Safe
  • My PUD
  • Home > Customer Service > High Bill Concerns

    High Bill Concerns

    High Bill Concerns

    Common causes of and solutions to high bill issues.

    Read More…

    Reduce Your Energy Use During Peak Times

    You can help the PUD keep wholesale power costs affordable by reducing your electric usage during peak times and shifting your energy use to non-peak times.

    Read More…

    Simple Tips for Staying Cool & Saving Energy

    Tips for staying cool in the summer and save energy all year long.

    Read More…

    How does cold weather affect your bill?

    The amount of energy required to heat your home increases when temperatures drop. The bigger the difference between the temperature outside and the thermostat setting inside, the harder your heating system will work and the more energy it will use, even if you don’t turn the thermostat higher. Get tips for controlling your energy costs when temperatures drop.

    Read More…

    Cold Weather Bill FAQs

    Answers to questions about why bills are higher in the cold winter months

    Read More…

    High Bill Concerns for Commercial Customers

    Get Expert help diagnosing and fixing high bills at your facility.

    Read More…

    Contact Us

    24-Hour Outages & Emergencies
    (503) 397-1844

    24-Hour Pay By Phone
    (503) 397-0590

    Business Hours
    8 a.m. - 5 p.m., M-F
    (See holidays

    Customer Accounts 
    (503) 397-0590

    Energy Services
    (503) 366-5470

    Engineering
    (503) 397-0760

    Operations
    (503) 366-3242

    General Information
    (503) 397-1844